Annual

LogMeIn Resolve MSP Launch

Simplify support with secure unattended access of managed devices.

Vendor:: GoTo
SKU:: logmein-resolve-msp-launch

AI IncludedBusinessEnterprise

GoToAI ReadyBusinessEnterpriseAnnual Prepaid1-Year CommitmentCloudSaaSGlobalMin. 1 licenses

Simplify support with secure unattended access of managed devices. Includes multi-tenancy, unattended and end-user remote access, AI-enhanced knowledge base and background file manager.

What's included

Starting at 25 endpoints

Unlimited agents

Remote Support Licenses included: Add-on

Camera Share Licenses included: Add-on

AI credits included: 500/yr

Performance Monitor

Terminal Access

Background File Manager

Unattended Remote Access

End User Remote Access

Multi-Session Handling

File Transfer

Admin Mode

Session Recording

In Session VoIP

Multi-Agent Collaboration

Screen Blanking

Lock Keyboard and Mouse

Clipboard Sync

Windows & Mac Remote Control

iOS Remote View

Android Remote Control

Chromebook Remote View

Agent-Facing Assistant

Knowledge Base

Zero Trust Access Controls

Mass Deploy Devices

Multi-Factor Authentication

Single Sign-On (SSO)

Active Directory Connector

Multi-Company Support

Out-of-the-Box Integrations

PSA Integrations

Advanced Reporting & Activity Logs

Support Center

Community Support

Live Email/Chat/Phone Customer Support

Unlimited Instant (Clientless) Remote Support: RS Agents Only

Session Notes (AI): 1 Credit

Virtual Technician (AI): 6 Credits

Dynamic Insights (AI): 2 Credits

Mobile Device Management (Android, iOS, macOS & Windows): Add-on

Device Configuration and Restrictions: Add-on

Application and Content Management: Add-on

Device and Data Security: Add-on

Real-time Analytics, Dashboards & Reports: Add-on

Automated Device Enrollment and Business Policies: Add-on

Frequently asked questions

What is LogMeIn Resolve MSP Launch?

LogMeIn Resolve MSP Launch is a comprehensive software solution from GoTo, specifically designed for Managed Service Providers (MSPs). It enables secure remote access, endpoint management, and AI-enhanced support features to streamline IT services.

What are the key benefits for MSPs using this product?

Key benefits include secure unattended remote access to devices, multi-tenancy for managing multiple clients from one platform, an AI-driven knowledge base for faster problem resolution, and tools for efficient file management and agent collaboration.

Are AI features included in LogMeIn Resolve MSP Launch?

Yes, the product includes AI features such as 'Session Notes (AI)', 'Virtual Technician (AI)', and 'Dynamic Insights (AI)'. Each license comes with 500 AI credits per year to power these advanced functionalities.

What types of devices can be managed with LogMeIn Resolve MSP Launch?

LogMeIn Resolve MSP Launch supports remote control and viewing for a variety of devices, including Windows and Mac computers, iOS devices (remote view only), Android devices, and Chromebooks (remote view only), ensuring broad compatibility for your clients' IT environments.

Secure handling & support Request a quote

Prices are indicative. Final price will be quoted based on contract term and scope. Contact us for a current quote.

Choose a plan

Request a quote

Prices are indicative. Final price will be quoted based on contract term and scope. Contact us for a current quote.

Enter the number of licenses you're interested in and submit your request — we'll get back to you with a tailored quote.

Number of licenses

Billing Type: Annual Prepaid (1-Year Commitment)

Frequently asked questions

What is LogMeIn Resolve MSP Launch?: LogMeIn Resolve MSP Launch is a comprehensive software solution from GoTo, specifically designed for Managed Service Providers (MSPs). It enables secure remote access, endpoint management, and AI-enhanced support features to streamline IT services.
What are the key benefits for MSPs using this product?: Key benefits include secure unattended remote access to devices, multi-tenancy for managing multiple clients from one platform, an AI-driven knowledge base for faster problem resolution, and tools for efficient file management and agent collaboration.
Are AI features included in LogMeIn Resolve MSP Launch?: Yes, the product includes AI features such as 'Session Notes (AI)', 'Virtual Technician (AI)', and 'Dynamic Insights (AI)'. Each license comes with 500 AI credits per year to power these advanced functionalities.
What types of devices can be managed with LogMeIn Resolve MSP Launch?: LogMeIn Resolve MSP Launch supports remote control and viewing for a variety of devices, including Windows and Mac computers, iOS devices (remote view only), Android devices, and Chromebooks (remote view only), ensuring broad compatibility for your clients' IT environments.

Add-ons

Extend your plan with optional add-ons. Added to your quote request.

LogMeIn Resolve MSP — Data Protection Suite (Add-on)

Grow your service catalog while protecting your customers with backup and advanced endpoint security, powered by Acronis.

On request

LogMeIn Resolve MSP — Endpoint Protection Software (Add-on)

Deliver greater customer value and security with integrated endpoint security, powered by Bitdefender.

On request

LogMeIn Resolve MSP — Camera Share (Add-on)

Go beyond traditional remote device support with live, secure end-user camera streaming.

On request

LogMeIn Resolve MSP Launch

What's included

Frequently asked questions

Choose a plan

Frequently asked questions

Add-ons

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