Dynamics 365
Dynamics 365 Sales Premium
Manage customer relationships, automate sales, and gain insights with advanced AI.
Dynamics 365 Sales Premium provides sales teams with powerful tools to automate sales processes, build customer relationships, and make smarter decisions based on AI-driven data analysis.
- Säljmöjligheter och pipelinehantering
- Leadshantering och kvalificering
- Kontohantering
Dynamics 365 Business Central Premium
A comprehensive business solution integrating finance, sales, service, and project management for mid-sized businesses.
Dynamics 365 Business Central Premium is a comprehensive ERP solution managing complex business processes, including manufacturing and service management, for mid-sized and larger organizations.
- Ekonomihantering
- Försäljningshantering
- Inköpshantering
Dynamics 365 Sales Enterprise Edition
Empower your sales teams with advanced tools to optimize sales performance and customer relationships.
Dynamics 365 Sales Enterprise Edition is a comprehensive sales solution helping businesses manage leads, customers, and deals more effectively, leading to increased sales.
- Lead Management
- Opportunity Management
- Account Management
Dynamics 365 Field Service
Optimize field resource scheduling and work order management for exceptional service delivery.
Dynamics 365 Field Service is a comprehensive solution that helps organizations deliver on-site service efficiently, improve customer satisfaction, and optimize resource utilization.
- Arbetsorderhantering
- Automatiserad schemaläggning
- Resursoptimering
Dynamics 365 Field Service – Resource Scheduling Optimization
Automate field resource scheduling for efficiency and customer satisfaction using artificial intelligence.
Dynamics 365 Field Service – Resource Scheduling Optimization (RSO) automates scheduling for field service resources, improving efficiency and reducing operational costs. It optimizes service planning to maximize resource utilization and meet customer needs.
- Automatisk schemaläggning
- Optimering av resvägar
- Kompetensbaserad matchning
Dynamics 365 Contact Center Digital
Modernize your customer service with a connected digital contact center experience for enhanced service.
Microsoft Dynamics 365 Contact Center Digital is designed to optimize digital customer interactions, streamline service management, and deliver personalized experiences through AI-driven insights.
- Unified agent desktop
- Digital channels (chat, SMS, social)
- AI-powered conversation intelligence
Dynamics 365 Customer Service Premium
Elevate customer service with cutting-edge AI tools and proactive solutions for exceptional customer experiences.
Dynamics 365 Customer Service Premium unifies customer service with AI-powered features for agents, supervisors, and customers to deliver world-class experiences.
- Unified agent desktop
- Customer Service workspace
- Agent experience enhancements
Dynamics 365 Contact Center Add-on for Customer Service Enterprise
Enhance customer service with advanced omni-channel capabilities and generative AI for efficient interaction and rapid resolution.
Dynamics 365 Contact Center Add-on for Customer Service Enterprise enhances customer service with omni-channel AI capabilities, optimizing agent productivity and customer experience.
- Omni-channel med generativ AI
- Röst- och digitala kanaler
- Intelligent konversations dirigering
Dynamics 365 Customer Service Enterprise
Empower customer service agents with a unified customer view for exceptional service.
Dynamics 365 Customer Service Enterprise is a comprehensive customer service platform enabling personalized and efficient service experiences.
- Agentupplevelse
- Ärendehantering
- Kunskapshantering
Dynamics 365 Sales Professional
Dynamics 365 Sales Professional helps you sell smarter, automate sales processes, and enhance customer relationships.
Dynamics 365 Sales Professional is a sales automation solution for small to medium-sized businesses, designed to manage sales processes, build customer relationships, and boost productivity.
- Lead Management
- Opportunity Management
- Account and Contact Management
Dynamics 365 Business Central Essentials
A comprehensive business management solution for small and medium-sized businesses, streamlining processes and enhancing decision-making.
Microsoft Dynamics 365 Business Central Essentials is a complete business management solution that unifies financials, sales, service, and project management. It's designed to help small and medium-sized businesses grow.
- Ekonomihantering
- Försäljningshantering
- Inköpshantering
Dynamics 365 Customer Service Professional
Strengthen customer relationships with efficient service and personalized experiences through a unified platform.
Dynamics 365 Customer Service Professional is a cloud-based solution that equips organizations with tools to deliver prompt and efficient customer service, enhancing customer satisfaction.
- Unified interface
- Case management
- Knowledge management
Dynamics 365 Finance Premium
Optimize financial operations with automated insights and global scalability.
Microsoft Dynamics 365 Finance Premium is a comprehensive financial management solution that automates and modernizes global finance. It provides real-time insights and improves decision-making for complex organizations.
- Huvudbok
- Leverantörsreskontra
- Kundreskontra
Dynamics 365 Finance
Optimize global financial management for data-driven decisions and adaptable business growth.
Dynamics 365 Finance is a cloud-based ERP solution managing global financials, automation, and insights to drive business performance and adaptability to change.
- Huvudbok
- Leverantörsreskontra
- Kundreskontra
Dynamics 365 Commerce
Unified commerce solution bringing together digital, physical, and call center experiences to optimize operations.
Dynamics 365 Commerce is a comprehensive commerce solution unifying back-office, in-store, call center, and digital experiences, enabling enhanced customer engagement and optimized operations.
- E-handelswebbplatshantering
- Försäljningsstöd (POS) för butik
- Orderhantering
Dynamics 365 Contact Center
Elevate customer experience and streamline service operations with AI-powered personalization.
Microsoft Dynamics 365 Contact Center is a cloud-native SaaS contact center solution that provides AI-powered personalization to optimize customer experiences and streamline agent workflows.
- Unified customer data platform
- Generative AI with Copilot integration
- Customer service Copilots
Dynamics 365 Contact Center Voice
Elevate contact center productivity and customer experience with intelligent, AI-powered voice management.
Dynamics 365 Contact Center Voice is a cloud-based voice solution that blends AI with human expertise to enhance customer service experiences and agent productivity.
- AI-driven transkription
- Samtalsöversikter och sammanfattningar
- Rekommenderade svar och åtgärder